(Download) "Once a Customer, Always a Customer, 3rd edition" by Chris Daffy ~ eBook PDF Kindle ePub Free
eBook details
- Title: Once a Customer, Always a Customer, 3rd edition
- Author : Chris Daffy
- Release Date : January 31, 2011
- Genre: Business & Personal Finance,Books,Management & Leadership,Small Business & Entrepreneurship,Economics,Marketing & Sales,Industries & Professions,
- Pages : * pages
- Size : 1519 KB
Description
This book will make you view your organisation and customers in a new light. It shows beyond doubt that exceptional customer service can help any company to beat its competitors. In this revised edition — which includes a new chapter on e-service — Chris Daffy provides practical advice and real-world examples from Europe, the US and elsewhere on service strategies and techniques that will make you “famous for service”!
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